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EFFECTIVE TRAINING FOR STAFF DEVELOPMENT IN DIFFICULT TIME

We have a range of practical, effective and economical one-day workshops to help you develop your colleagues during this difficult economic climate. Over the past ten years we have worked with more than 10,000 individuals and count close to 1,000 organisations as repeat clients. Why not consider in-house training for staff, saving on travel and accommodation costs.

Effective Training Skills – train the trainer

If the cost of sending individuals along to external training courses is proving too costly, you might consider equipping key members of staff with the skills and knowledge required to train in-house. This course provides the ideal grounding for anyone within your organisation with responsibility for training others.

Conflict Resolution Tactics

Are you responsible for creating a work environment that enables people to thrive? If turf wars, disagreements and differences of opinion escalate into interpersonal conflict, do you find it difficult to intervene immediately? Not intervening is not an option if you value your organisation and your positive culture. In conflict-ridden situations, your mediation skill and interventions are critical and this course will equip you with the tactics to do just that.

Stress Management Techniques

Are you or your colleagues suffering from work-related stress? This arises where work demands of various types and combinations exceed the person’s capacity and capability to cope. If stress is a significant cause of illness and disease and leading to high levels of sickness absence, staff turnover and other indicators of organisational underperformance – including human error, then this course is essential, and will dramatically help to reduce the problems you may be experiencing.

Dealing with Organisational Change

Is the only certainty within your organisation that of change? This often causes major organisational headaches and on-going human resource problems, not to mention financial constraints. If these tensions continue to challenge the most patient amongst you and your colleagues, then our one-day training course will provide timely and practical ways in which you can successfully navigate through the difficulties of organisational change.

Team Building for Successful Groups

One of the effects of constant change is that you may find yourself in a new team environment or leading a team for the first time, or maybe you have been working with and leading teams forever. Either way, the keys in this course – whether as new information or a fresh reminder – can make a world of difference in morale, productivity and results from teams.

Mediation & Negotiation Strategies

Mediating is an invaluable skill in any job. From sales negotiations to workplace disputes to legal arbitration, professionals in a wide range of industries face potential conflicts each day. This one-day meditation workshop helps delegates navigate themselves or their colleagues through these challenging moments. Using diverse simulated mediation role-play situations, practical activities and group work, we help delegates move from confrontation to collaboration.

Leadership & Supervisory Skills

This one-day training course is designed to help managers, supervisors and leaders develop the essential skills to influence and motivate staff and colleagues to achieve exceptional performance. It is especially ideal for those who may have taken on such a role without any formal training, but will also assist those who have been managing for some time.

Facilitation Skills

This course is perfect for those who want practical tips on how to deal with groups and the way in which they interact, on how to maximise a group’s potential and the right tools to use to generate and evaluate ideas within a group and help the decision making process and to design and manage an action plan.

Marketing & Customer Service Strategies

When the economic climate is so difficult, the one thing that might just separate your organisation from the rest is the way you market your product, idea or service and look after your clients. The aim of this programme is to develop and improve your organisation through enhanced marketing skills and the service you provide to your clients.